Imaging Pearls ❯ Practice Management ❯ Quality Control
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- “Of course, people and situations can be deeply difficult, but managers must have the courage to stand up to colleagues or workers who misbehave or do not meet our standards. It is important to remember that what you tolerate, you in fact endorse.” Leading in the World of Business and Medicine: Putting the Needs of Customers, Employees, and Patients First Becker E, Fishman EK, Horton KM, Raman SP JACR (in press)
- “It is important to remember that what you tolerate, you in fact endorse.” Leading in the World of Business and Medicine: Putting the Needs of Customers, Employees, and Patients First Becker E, Fishman EK, Horton KM, Raman SP JACR (in press)
- “It is about taking the time and effort to find the absolute best people to fit particular jobs, teaching them how to effectively perform their jobs and please clients, and then empowering them to be successful.”
Leading in the World of Business and Medicine: Putting the Needs of Customers, Employees, and Patients First Becker E, Fishman EK, Horton KM, Raman SP JACR (in press) - “It is not just how you deal with success, good results and outcomes, but how you deal with life’s challenges that determines your success in business or medicine or, indeed, in life. ”
Leading in the World of Business and Medicine: Putting the Needs of Customers, Employees, and Patients First Becker E, Fishman EK, Horton KM, Raman SP JACR (in press) - “Business and life are about providing leadership and understanding, and not tolerating what shouldn’t be tolerated. If you follow these rules, I believe you will be more successful, have a rewarding career, and provide excellent care for your patients. Your patients deserve nothing less, and I know that you will provide nothing less.”
Leading in the World of Business and Medicine: Putting the Needs of Customers, Employees, and Patients First Becker E, Fishman EK, Horton KM, Raman SP JACR (in press) - “How many groups are willfully
accepting of the person who is rude to patients or the radiologist who refuses to engage politely with a referring physician over the phone? These may seem like trivial issues that can be ignored, but as Mr. Becker noted, what you tolerate is in fact what you endorse, and these small issues, when ignored, do
have a cumulative effect that can affect your practice’s culture, reputation, long-term success, and viability.”
Leading in the World of Business and Medicine: Putting the Needs of Customers, Employees, and Patients First Becker E, Fishman EK, Horton KM, Raman SP JACR (in press)
- “For image quality and safety purposes, when the infusion rate exceeds 5mL/s, IV contrast material is ideally delivered through an 18-gauge peripheral venous catheter. However, not all patients have venous access that can accommodate an 18-gauge catheter, particularly oncology patients.”
I.V. contrast administration with dual source 128-MDCT: a randomized controlled study comparing 18-gauge nonfenestrated and 20-gauge fenestrated catheters for catheter placement success, infusion rate, image quality, and complications
Johnson PT, Christensen GM, Fishman EK
AJR Am J Roentgenol. 2014 Jun;202(6):1166-70 - “A 20-gauge fenestrated catheter performs similarly to an 18-gauge nonfenestrated catheter with respect to i.v. contrast infusion rates and aortic enhancement levels and can be placed in most subjects whose veins are deemed insufficient for an 18-gauge catheter.”
I.V. contrast administration with dual source 128-MDCT: a randomized controlled study comparing 18-gauge nonfenestrated and 20-gauge fenestrated catheters for catheter placement success, infusion rate, image quality, and complications
Johnson PT, Christensen GM, Fishman EK
AJR Am J Roentgenol. 2014 Jun;202(6):1166-70 - “ In light of the trend toward faster contrast infusion in practice, fenestrated catheters have the capacity to expand the population of patients who can be imaged safely with the required rapid IV contrast infusion rates and thus benefit from optimal enhancement quality.”
I.V. contrast administration with dual source 128-MDCT: a randomized controlled study comparing 18-gauge nonfenestrated and 20-gauge fenestrated catheters for catheter placement success, infusion rate, image quality, and complications
Johnson PT, Christensen GM, Fishman EK
AJR Am J Roentgenol. 2014 Jun;202(6):1166-70
"Active failures or human errors include procedural complications or mistakes and diagnostic misses and misinterpretations."
Anatomy and Pathophysiology of Errors Occurring in Clinical Radiology Practice
Brook OR et al.
RadioGraphics 2010; 30:1401-1410"Communication errors can be conveniently categorized into three classes: errors of documentation, communication of inaccurate or incomplete information, and failures in the communication loop."
Anatomy and Pathophysiology of Errors Occurring in Clinical Radiology Practice
Brook OR et al.
RadioGraphics 2010; 30:1401-1410