by Andy Thurai and Joe McKendrick
Data-based decisions by AI are almost always based on probabilities (probabilistic versus deterministic). Because of this, there is always a degree of uncertainty when AI delivers a decision. There has to be an associated degree of confidence or scoring on the reliability of the results. It is for this reason most systems cannot, will not, and should not be automated. Humans need to be in the decision loop for the near future.
Read Full Article Here: https://hbr.org/2022/03/overcoming-the-c-suites-distrust-of-ai