• Companies Are Using AI for Efficiency. They Should Use It to Grow.

    by Shlomo Benartzi, Randall Long and Stefano Puntoni

    Ask a roomful of senior executives what AI can do for their business, and the answers will probably cluster around the same themes: lower costs, smaller headcount, faster processes, leaner operations. Efficiency, efficiency, efficiency—it’s an almost universal reflex. It’s also a badly misguided one.