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Strengthening Patient Experience Measurement and Improvement
Richard Evans, Dale Shaller, Susan Edgman-Levitan, Ingrid M Nembhard
JAMA Health Forum. 2025 May 2;6(5):e251223. doi: 10.1001/jamahealthforum.2025.1223.Summary
This Viewpoint discusses approaches to improving the measurement of patient experience and use of this information in quality improvement efforts.