Bill Fera, MD, Michael Giannopoulos, Vega Shah, PhD,
The health care sector is on the cusp of a GenAI revolution. A recent survey of the NEJM Catalyst Insights Council, in collaboration with Deloitte, indicated that 67% of respondents expect moderate to significant change within two years, rising to nearly 90% long-term. This technology is being used for patient communication through chatbots and virtual assistants, care coordination by predicting patient outcomes and potential complications, and clinical documentation with ambient listening tools. New analysis from Deloitte suggests that organizations that strategically embrace GenAI with robust governance will lead this transformation. Is your organization ready?